The Annual Software Update and Maintenance Agreement entitles you to:

· Update Protection, which includes updates, enhancements, and new features to the latest CQuest Assessment software version 6 for free, via download from our support site.

· Maintenance Updates, fixes and patches, via download.

· Unlimited FREE access to Technical Support 9a-4p mountain time. Limited to 2 contact people per software license.

· Online Training Courses: each registered version of software comes with one 1-hour training class via an online interactive service. These classes are normally charged at $100 per hour.

· Priority handling of technical support within 24 hours.

· Direct access to customer care management so you can instantly escalate any unresolved problems.

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